Terms and Conditions
These terms and conditions (the “Terms”) apply to the Shotsy app (the “Application”) for mobile devices and the related services we provide (together, the “Service”), created and operated by Shotsy Co., a Delaware company (referred to as “Shotsy,” “we,” “us,” or the “Service Provider”). The Application is offered as a Freemium service.
By downloading or using the Application, you agree to these Terms. Please read them carefully before using the Application. If you do not agree to these Terms, do not use the Application.
Privacy Policy
Our Privacy Policy, including its Health Data Privacy Policy, explains how we collect, use, store, and share your personal information. The Privacy Policy is incorporated into these Terms by reference. If anything in these Terms conflicts with the Privacy Policy regarding how we handle your personal information, the Privacy Policy controls. Nothing in these Terms reduces or overrides the commitments we make in the Privacy Policy.
Eligibility
You must be at least 13 years old (or the minimum age required in your country or region, if higher) to use the Application, consistent with the children’s privacy section of our Privacy Policy. By using the Application, you confirm that you meet this requirement. We do not knowingly collect data from children under 13.
Intellectual Property and Your License to Use the Application
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Application for your personal, non-commercial use, subject to these Terms.
Unauthorized copying, modification of the Application, any part of the Application, or our trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider.
Your Content and Data
You own the data you enter into the Application, including your injection records, weight, wellness notes, and other health information (your “User Data”). These Terms do not transfer ownership of your User Data to us.
So that the Application can work, you grant Shotsy a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, back up, and display your User Data solely to provide, maintain, secure, and improve the Service, consistent with the Privacy Policy. This license ends when you delete your User Data as described in the Privacy Policy, except for the de-identified and aggregated data described below.
You also grant Shotsy the right to create and use de-identified and aggregated data derived from your User Data, meaning data that can no longer reasonably be used to identify you, consistent with the Privacy Policy. Shotsy owns this de-identified and aggregated data and may use it for purposes such as understanding trends, improving the Service, and research.
For clarity, and consistent with our Privacy Policy: we do not sell your personal information, and we do not use your identifiable data for advertising.
Subscriptions and Billing
The Application is free to download, with optional paid subscriptions that unlock additional features.
- Billing is handled by the app stores. Subscriptions are purchased through the Apple App Store or Google Play, and payment is processed by the applicable store. We do not have access to your payment details.
- Subscriptions renew automatically. Your subscription renews at the end of each billing period until you cancel it.
- How to cancel. You can cancel anytime in your device’s subscription settings: on iOS, through your Apple ID subscription settings in the App Store; on Android, through the subscriptions section of the Google Play Store. Deleting the Application does not cancel your subscription. Depending on the store, you may need to cancel before the renewal date (for example, Apple requires cancellation at least 24 hours before the current period ends) to avoid being charged for the next period.
- Refunds. Refunds are governed by the policies of the app store where you purchased your subscription, under the Apple Media Services Terms or the Google Play Terms of Service, as applicable.
- Price changes. We may change subscription prices. If we do, we will give you notice before the change takes effect at your next renewal, and you can cancel before the new price applies.
Third-Party Services
Please note that the Application utilizes third-party services that have their own Terms and Conditions. Below are the links to the Terms and Conditions of the third-party service providers used by the Application, along with what each one does:
- Apple iCloud (iOS data storage, in your private iCloud database)
- Google Firebase (Android data storage and authentication)
- Firebase Crashlytics (crash reporting and app reliability)
- RevenueCat (subscription management)
- Supabase (storage for anonymous iOS experience data in the US, used for aggregated trend analysis)
- Google Analytics for Firebase (Android product analytics, non-health data)
- Mixpanel (product analytics, non-health data)
- AppsFlyer (attribution analytics)
- Google Analytics (website analytics)
- Zendesk (customer support)
If you choose to connect them, Apple Health (iOS) and Health Connect (Android) are governed by Apple’s and Google’s own terms for those platform features. Subscription purchases are also subject to the Apple Media Services Terms or the Google Play Terms of Service, depending on where you made your purchase. How each of these vendors handles your data is described in our Privacy Policy.
Disclaimer: Not a Medical Device
The Application is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition. The content provided in the Application is for informational purposes only and should not be used as a substitute for professional medical advice, diagnosis, or treatment. Users should always consult their healthcare provider before making any medical decisions or changes to their treatment plan. The Service Provider does not guarantee the accuracy, completeness, or usefulness of any content or features of the Application in relation to individual health conditions or treatment needs. By using the Application, you acknowledge that it is your responsibility to seek appropriate medical guidance and not to rely on the Application for medical decision-making.
User Responsibilities
The Application stores and processes personal data that you have provided to the Service Provider to provide the Service. It is your responsibility to maintain the security of your phone and access to the Application. The Service Provider strongly advises against jailbreaking or rooting your phone, which involves removing software restrictions and limitations imposed by the official operating system of your device. Such actions could expose your phone to malware, viruses, malicious programs, compromise your phone’s security features, and may result in the Application not functioning correctly or at all.
Please be aware that the Service Provider does not assume responsibility for certain aspects. Some functions of the Application require an active internet connection, which can be Wi-Fi or provided by your mobile network provider. The Service Provider cannot be held responsible if the Application does not function at full capacity due to lack of access to Wi-Fi or if you have exhausted your data allowance.
If you are using the Application outside of a Wi-Fi area, please be aware that your mobile network provider’s agreement terms still apply. Consequently, you may incur charges from your mobile provider for data usage during the connection to the application, or other third-party charges. By using the Application, you accept responsibility for any such charges, including roaming data charges if you use the Application outside of your home territory (i.e., region or country) without disabling data roaming. If you are not the bill payer for the device on which you are using the Application, they assume that you have obtained permission from the bill payer.
Similarly, the Service Provider cannot always assume responsibility for your usage of the Application. For instance, it is your responsibility to ensure that your device remains charged. If your device runs out of battery and you are unable to access the Service, the Service Provider cannot be held responsible.
In terms of the Service Provider’s responsibility for your use of the Application, it is important to note that while they strive to ensure that it is updated and accurate at all times, they do rely on third parties to provide information to them so that they can make it available to you. The Service Provider accepts no liability for any loss, direct or indirect, that you experience as a result of relying entirely on this functionality of the Application.
The Service Provider may wish to update the Application at some point. The requirements for the operating system (and for any additional systems they decide to extend the availability of the Application to) may change, and you will need to download the updates if you want to continue using the Application. The Service Provider does not guarantee that it will always update the Application so that it is relevant to you and/or compatible with the particular operating system version installed on your device. However, you agree to always accept updates to the Application when offered to you.
Feedback
If you send us suggestions, ideas, or other feedback about the Application, we may use them without restriction and without any obligation to you, including any obligation to compensate you or keep them confidential. This does not apply to your User Data, which is covered by the Your Content and Data section above and the Privacy Policy.
Termination
The Service Provider may suspend or terminate your access to the Service at any time if you violate these Terms, use the Service unlawfully, or use the Service in a way that harms the Service or other users. The Service Provider may also cease providing the Application or the Service.
You may stop using the Application at any time, and you can export or delete your data as described in the Privacy Policy.
Upon any termination, (a) the rights and licenses granted to you in these Terms will end; and (b) you must cease using the Application and, if necessary, delete it from your device. The following sections survive any termination: Intellectual Property and Your License to Use the Application; Your Content and Data (including our rights in de-identified and aggregated data); Disclaimer: Not a Medical Device; Limitation of Liability; Class Action Waiver; Arbitration Clause; Governing Law; Assignment and Change of Control; and General Provisions.
Limitation of Liability
To the fullest extent permitted by law, the Service Provider and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or relating to your use or inability to use the Application. In no event shall the total liability of the Service Provider exceed the amount you paid, if any, to use the Application.
Class Action Waiver
By agreeing to these Terms, you agree that any claims or disputes with the Service Provider must be resolved on an individual basis and not as a plaintiff or class member in any purported class, collective, or representative action. You expressly waive your right to file a class action or seek relief on a class-wide basis.
Arbitration Clause
Any dispute or claim arising from or relating to these Terms, your use of the Application, or any related matters shall be resolved through binding arbitration conducted in accordance with the rules of the American Arbitration Association. The arbitration shall be held in the state of Delaware, and the judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. You agree that arbitration shall be conducted on an individual basis and not in a class, collective, or representative action.
Your right to opt out. You may opt out of this Arbitration Clause by emailing support@shotsyapp.com within 30 days of the date you first accept these Terms, with your name and a clear statement that you want to opt out of arbitration. If you opt out, disputes will be resolved in the state or federal courts located in Delaware, and the rest of these Terms will continue to apply to you.
Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law rules, except that the Federal Arbitration Act governs the Arbitration Clause. For any dispute not subject to arbitration, you and the Service Provider consent to the exclusive jurisdiction of the state and federal courts located in Delaware.
Assignment and Change of Control
You may not assign or transfer these Terms, or any of your rights or obligations under them, without the Service Provider’s prior written consent, and any attempted assignment without consent is void. The Service Provider may assign these Terms without your consent, including in connection with a merger, acquisition, corporate reorganization, financing, or sale of all or substantially all of its assets. These Terms bind and benefit the parties and their respective successors and permitted assigns. Any transfer of your personal information in connection with such a transaction is handled as described in the Privacy Policy.
General Provisions
- Severability. If any provision of these Terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
- Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and the Service Provider regarding the Service, and they replace any prior agreements about the Service.
- No waiver. If the Service Provider does not enforce a provision of these Terms, that is not a waiver of its right to enforce it later.
Changes to These Terms and Conditions
The Service Provider may periodically update these Terms and Conditions. You are advised to review this page regularly for any changes. The Service Provider will notify you of any changes by posting the new Terms and Conditions on this page, and will notify you of material changes in the Application or by email where applicable. Material changes apply prospectively from their effective date. Your continued use of the Application after updated Terms take effect constitutes your acceptance of them. If you do not agree to the updated Terms, you should stop using the Application.
These terms and conditions are effective as of 2026-03-06.
Contact Us
If you have any questions or suggestions about the Terms and Conditions, please do not hesitate to contact the Service Provider at support@shotsyapp.com.